This Privacy Policy explains how Tokenrill ("Tokenrill," "we," "us," or "our") collects, uses, and protects your information when you use the Tokenrill mobile application and related services (the "Service"). Tokenrill is operated by Beijing Ciyuan Creek Technology Co., Ltd. (北京词元溪科技有限公司).
By using the Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Service.
1. Information We Collect
Information you provide
- Account information. When you create an account or sign in, we collect your email address and, if you choose a third-party sign-in (such as Google or Apple), the basic profile information that provider shares with us, such as your name and email.
- Reading inputs. Prompts, genres, premises, or preferences you submit to generate or personalize stories.
- Communications. Information you provide when you contact support, such as your email and the contents of your message.
Information collected automatically
- Usage data. Stories opened, reading and listening progress, bookmarks, time spent, and similar in-app activity used to provide and improve the Service.
- Device and technical data. Device model, operating system version, language, app version, and unique device or installation identifiers.
- Push notification tokens. If you enable notifications, we collect a device push token to deliver them.
- Diagnostics. Crash logs and performance data to keep the app stable.
Subscription and purchase data
- Purchase records. When you buy a subscription, we and our payment partners receive information about the transaction, such as the product purchased, purchase and renewal status, and a store-issued transaction identifier. We do not collect or store your full payment card number — payments are processed by the Apple App Store, Google Play, and our subscription provider.
2. How We Use Your Information
- To provide, operate, and maintain the Service, including generating, displaying, and narrating stories.
- To create and manage your account and authenticate your sign-in.
- To personalize content and recommendations based on your inputs and activity.
- To process and manage subscriptions and verify entitlements.
- To send push notifications and service-related messages you have enabled.
- To respond to your support requests.
- To monitor usage, diagnose problems, and improve the Service.
- To detect, prevent, and address fraud, abuse, or security issues, and to comply with legal obligations.
3. AI-Generated Content
Stories on Tokenrill are generated by artificial intelligence. The prompts and preferences you provide may be processed by our own systems and by third-party AI model providers solely to generate the content you request and to operate and improve the Service. We do not use your prompts to identify you to other users, and generated stories are original works produced by automated systems.
4. How We Share Information
We do not sell your personal information. We share information only in the following circumstances:
| Recipient | Purpose |
|---|---|
| Cloud, authentication, and messaging providers (e.g., Google Firebase) | Account sign-in, secure data storage, push notification delivery, and crash diagnostics |
| Subscription management provider (e.g., RevenueCat) | Managing and verifying in-app subscriptions and entitlements |
| App stores (Apple App Store, Google Play) | Processing payments and managing purchases |
| AI model providers | Generating story content from your inputs |
| Analytics providers | Understanding aggregate usage to improve the Service |
| Legal and safety | To comply with law, enforce our terms, or protect rights, safety, and security |
| Business transfers | In connection with a merger, acquisition, or sale of assets, subject to this Policy |
These providers process information on our behalf and are bound to protect it.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described below.
6. Security
We use reasonable technical and organizational measures, including encryption in transit, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
- Access and correction. You may access and update your account information within the app.
- Deletion. You may request deletion of your account and associated personal data by contacting us at the address below.
- Notifications. You can disable push notifications in your device settings at any time.
- Regional rights. Depending on where you live (for example, under the GDPR or the CCPA), you may have additional rights, such as the right to object to or restrict certain processing, to data portability, and to lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at hello@tokenrill.com.
8. Children's Privacy
The Service is not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
9. International Data Transfers
We operate internationally, and your information may be processed and stored in countries other than your own, including by the service providers listed above. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice within the app. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Beijing Ciyuan Creek Technology Co., Ltd. (北京词元溪科技有限公司)
Email: hello@tokenrill.com
Website: app.tokenrill.com